The Job Demands-Resources Model of Burnout. By: Demerouti, Evangelia; Bakker, Arnold B.; Nachreiner, Friedhelm; Schaufeli, Wilmar B.; Source: Journal of Applied Psychology. Vol. 86 (3) June 2001, pp. 499-512

Abstract:

The job demands-resources (JD-R) model proposes that working conditions can be categorized into 2 broad categories, job demands and job resources, that are differentially related to specific outcomes. A series of LISREL analyses using self-reports as well as observer ratings of the working conditions provided strong evidence for the JD-R model: Job demands are primarily related to the exhaustion component of burnout, whereas (lack of) job resources are primarily related to disengagement. Highly similar patterns were observed in each of 3 occupational groups: human services, industry, and transport (total N = 374). In addition, results confirmed the 2-factor structure (exhaustion and disengagement) of a new burnout instrument—the Oldenburg Burnout Inventory—and suggested that this structure is essentially invariant across occupational groups.