I have enclosed my vita as
well as my fact sheet so that you can read a little bit more about what I’ve
done. This is simply for
informational purposes and to give you some background on where I’ve been,
what I’ve done, and what may have led to the some of the material found
herein.
I welcome any comments you
have. If you have ideas where this
CD may be improved please contact me per data located on the rear of the CD
cover. I am always adding items to
this CD, so please consider it a work in progress, just like our interpreting
profession.
Please continue to visit www.360translations.com
to find other products and literature that will help you, your students, and
your employees in the interpreting profession.
The best of success to you
in your professional endeavors,
This CD is
designed to be used in PCs (sorry Mac/Apple users).
However, if you have the proper conversion utilities with your Mac/Apple,
you may be able to read most of the documents on this CD.
Documents,
for the most part, can be viewed in your web browser.
Therefore, it is extremely important that you maintain live connection to
the Internet while you are perusing most of the documents on the CD
It is
recommended that you use the most recent version of Microsoft’s Internet
Explorer or Netscape.
To
download a free copy of Microsoft’s
Internet Explore, click here. (In
case your hyperlinks are not working, the URL is
http://www.microsoft.com/windows/ie/downloads/ie6/default.asp) .
To download a copy of Netscape,
click here. (In case your
hyperlinks are not working, the URL is http://wp.netscape.com/computing/download/index.html)
.
Other
documents are written in Microsoft Word, but can be read in most word processing
programs as most have conversion utilities.
Finally,
there are documents written in
Adobe Acrobat as well as
Excel. Sometimes
jpg and gif images will be the only item in a file – this suggests a
recommended source to accomplish listed task at hand.
Do download a free trial copy of
Adobe
Acrobat Reader, please click here. (In
case your hyperlinks are not working, the URL is http://www.adobe.com/products/acrobat/readstep2.html)
.
When you
reference documents in this CD make sure that you give proper credit to the
source.
This CD is
divided into 5 sections that address the following:
Part
One - Getting the Venture off the Ground -
Includes documents relating to: business plan/proposal,
obtaining financing, starting anew or buying an existing business, physical
plant, design of office and infrastructure, hiring of employees, and tax
considerations.
Part
Two - The Business End of Things -
Includes documents relating to: billing systems, scheduling
systems, use of forms, web presence, and compliance with local laws, ordinances,
and HR/employee management
Part
Three - Securing Clients -
Includes documents relating to: marketing, canvassing, service
literature development, knowing your competition, dealing with non-profit
suppliers (or those backed by government/parent companies), and handling bid
proposals.
Part
Four - Securing Interpreters -
Includes documents relating to: hiring interpreters, interpreter
screening, compensation issues, pay management, and keeping your interpreters
happy.
Part
Five - Client, Interpreter, and YOUR Satisfaction -
Includes documents relating to: interpreter
training, mentoring, supervision, handling feedback, teaming, communication
(Nextel™, etc.), employee teams (Team leaders, etc.), resources,
pay/compensation, benefits, monitoring client needs, and handling your own needs
and mental health.